ZIGZAG Healthcare Ideas

Strategies and actions for the future are no longer as clear-cut as they have been traditionally. Healthcare leaders are searching for new ideas and disruptive innovations. And this is what ZIGZAG Healthcare Ideas is all about: new, fresh ideas applied to strategic questions and one central source – an online ideas mart – with anytime, anywhere access and loads of quick, easy, and relevant ideas that you can plug and play to accelerate your strategies forward.

Fresh, New Approaches to Visioning

MultiCare wanted big, bold, and innovative ideas to differentiate and distinguish their Women’s and Children’s services. That was our charge when we gathered with more than 80 physicians, executives, and clinical administrators in 2010. In two days, we built the framework for a strategic plan with twelve key initiatives, and then we stayed with them – for two years – to work with project teams to design, pilot, and launch the new products. The result: OB CareConnect, High-Risk OB CareConnect, Kids CareConnect, Women’s CareConnect, Provider DirectConnect, and Regions Connected.

Out-of-the-Box Thinking Sessions

In the commercial real estate development and healthcare industries, a new concept referred to as “Health Villages” was taking shape. So in 2011, Community Health Network wanted to explore whether it would make sense to develop an ambulatory center in a new community in partnership with one of these villages. We pulled together a base of out-of-industry research and then planned/ conducted an Ambulatory Center Model “Whiteboard Development Session.”

Our Signature "Spark Events"

MultiCare Health System planned to build a new hospital in a new community and wanted to think about this project differently. Their questions: How would we design an innovative place for care? How could we build it if the goal is to keep the inpatient care as ambulatory as possible? Strategy Advantage conducted its signature “Spark Event” with about forty leaders, physicians, architects, and technology designers. The recommendation after two days of designing: The new “Living Well, Staying Well, and Getting Well” campus.